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Delivery, Orders & Returns

Delivery Information

Delivery Method NHS Prescriptions Private Prescriptions Online Doctor Orders† Over £40 Under £40 Express d...


Can you dispense international prescriptions?

Please note that from 29th February 2016, Pharmacy2U will only deliver prescription products to UK addresses. ...


What address do I send my Private Prescription to?

Once you have completed your order, please post your Order Id and your (original) prescription to: Pharmacy2U...


What payment types do you accept?

For over the counter orders, such as health and beauty products (i.e. non-prescription items) we accept: C...


I can't add an item to my basket?

Where an 'Add to Cart button' doesn't appear, this means that the product is out of stock. In certain cases, w...


Can I use PayPal?

You can use PayPal to pay for Over the Counter goods, and as of July 2015, UK customers can use Paypal for Onl...


How can I track my order?

From 16th March 2017 we’ll be sending your medicines using Royal Mail’s tracked 48-hour service. Delivery is f...


I cannot check out?

If you are on the basket page, and have prescription products in your basket, please read the text beneath you...


Can medication be dispatched to the USA?

Due to FDA regulations, we are unable to dispatch any items to the USA which are classed as prescription-only ...


Why can't I order TCP Ointment?

Sorry but this item is discontinued and no longer available.


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