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Help & Support

What are your Christmas opening hours?

If you have any queries regarding your order over Christmas, you can contact the Pharmacy2U Customer Care team. Our opening hours are:

Monday 24th (Christmas eve) 8.00 – 17.30
25th and 26th (Christmas day & Boxing day) Closed
Thurs 27th 8.00am - 5.30pm
Saturday 29th 8.30am to 1pm
Sunday 30th Closed
Monday 31st (New Years Eve) 08.00 – 15.00
Tuesday 1st (New Years Day) Closed

If you need emergency medication and we are closed, please contact your GP surgery. If they are also closed call the NHS helpline 111.

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Our average email response time is within 1 working day.

Approximately 95% of calls are being answered first time, however you may experience some delays during peak times.

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