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Help & Support

Why do you require my exemption proof?

As a regulated pharmacy, we need to advise you that the NHS undertake checks on prescriptions in order to identify people who are not entitled to exemption. As we work electronically, you do not sign the back of the prescription document as you would do in a walk-in chemist. Due to this reason, we do require a copy of either your current exemption certificate or documentation to confirm you are exempt from prescription charges.

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