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Help & Support

What happens if I’m not in for delivery?

You don't have to wait at home for your medication to arrive. Royal Mail can post it through the letterbox, or deliver it to a safe and secure place of your choosing. It can be left with a neighbour or you can have it delivered to you at work.
You choose Letterbox Delivery or nominate a safe place via our website or mobile app following the steps below
Website: After logging in, click on the Account tab and the select Delivery from the table on the left to see your current settings
Mobile App: Click on the menu in the top right and select Delivery Preferences to see your current settings 

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