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Help & Support

Do I have to sign for my parcel?

If you don't want to sign for your medication, Royal Mail can post it through the letterbox, or deliver it to a safe and secure place of your choosing. It can be left with a neighbour or you can have it delivered to you at work. However, in some cases a signature will be required. If you're not home to sign for your delivery, Royal Mail will leave a card so you can arrange re-delivery for free.

To consent to letterbox delivery, or to leave a safe place, please log in to your account to change the settings in 'delivery'.


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