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Help & Support

What payment types do you accept?

For over the counter orders, such as health and beauty products (i.e. non-prescription items) we accept:

  • Credit Cards (VISA, Mastercard, AMEX), Debit Cards and PayPal

For Online Doctor consultations and orders (i.e. prescription items) we accept:

  • Credit Cards (VISA, Mastercard, AMEX) and Debit Cards. PayPal is also accepted for UK customers/orders on desktop and tablets.

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Our average email response time is within 1 working day.

Approximately 95% of calls are being answered first time, however you may experience some delays during peak times.

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